Admissions

The nursery provides a full day care service for children aged from 3 months up to 5 years of age.  A breakfast, after school and holiday club also operates for children up to 11 years of age.  Places can be booked on either a full time or part time basis.  A completed registration and booking form must be completed.

 

Attendance

Permanent changes to attendances either an increase or decrease requires one month’s notice.  However, occasional additional attendances can be arranged on an ad-hoc basis as long as there is availability.  One month’s notice is needed when your child is leaving the nursery.

 

Sickness

In the interest of all the children at the Nursery, it is imperative that the spread of infectious diseases and viruses is minimised.  In line with Shropshire Health Authority recommendations, our policy, regarding excluding children with certain infectious diseases and when your child can return must be adhered to.  The Nursery reserves the right to exclude any child if they consider it in the best interest of that child or the interest of other children.

 

If your child is taken ill at the Nursery every effort will be made to contact and inform you of the situation and arrange for you to collect your child.  We are registered with the neighbouring Doctors Practice and staff are trained in First Aid procedures.  In the event of a serious illness / accident the Nursery reserves the right to seek medical advice or take your child to hospital.

 

Full fees will continue to be charged for short-term sickness or absences.

 

Accidents

Every step is taken to ensure that your child is safe while at nursery.  However, if your child is involved in an accident while at Nursery, all details will be recorded on Accident Forms, which will require your signature when you come to collect your child.

 

Medication

The only non-prescription medication that the Nursery can administer is a paracetamol suspension (such as Calpol).  You will be contacted if the Nursery feels your child requires it and a signature will be required when you collect your child.  

 

Prescribed medications by your doctor can also be administered as long as they are given to the Nursery Manager or Deputy.  It is essential that the medicine is clearly labelled and all information on dosage etc must be entered on Medication Forms.  Parents are required to sign these to ensure they acknowledge the medicine administered to their child by the Nursery / Staff.

 

Absences

If your child is absent from Nursery please contact by telephone or call into the Nursery to inform the Manager as soon as possible. Full fees will continue to be charged for short-term sickness or absences.

 

Security

A secure entry system along with a password is used to ensure your child’s safety.  This password must not be given to other people apart from those who have been identified as authorised to pick up your child from Nursery.  You must inform the Nursery if someone other than the authorised person will be collecting your child, under no circumstances will a child be able to leave the Nursery without our prior knowledge and your signature.

 

Delivery and Collection

The Nursery has a large off road car park for delivering and collecting your child.  We ask that you be careful of not only your own child but also other people and children when in the car park.

 

Holidays

If your child attends for a full year you will not be charged for one week to allow for family holidays.  If your child has attended for less than a year their holiday entitlement will be on a pro rata basis.  Please give a minimum of 4 weeks notice of your main holiday dates to allow time for staff adjustments.

 

Personal Property

Any items such as dummies, baby bottles or food containers must be clearly labelled with your child’s name.  Children should not bring in any items of value and your child should wear no jewellery.  Toys and sweets are discouraged as they can cause problems with other children.  All items are left at the Nursery at the owner’s risk.

 

Clothing

All removable items of clothing should be clearly labelled with your child’s name.  All babies and toddlers should bring a change of clothing in case of accidents.  Please could you bring a pair of wellies for outdoor play and soft shoes / slippers for indoor use also marked with your child’s name.  We ask that you supply nappies for your baby or young child.

 

Records

OFSTED require us to maintain records on your child’s development through observations.  When your child reaches 3 and 4 years of age more detailed records will be kept, these are based on the Foundation Stage Curriculum.  You have access to your child’s records at all times.

 

Meals

Fees include all meals, snacks and drinks.  Breakfast is available to all children if they arrive at the nursery before 8:30am.  The meals are all prepared on site and are nutritious, varied and balanced, using only the freshest ingredients.  Babies food is also freshly prepared depending on their age.  All dietary requirements can be catered for.

 

Policies

Parents are actively encouraged to study all our policies and procedures, which are in place to ensure your child’s safety at all times.

 

Settling in

Once you have registered with us, we want to ensure your child’s transition from your home to our Nursery is as smooth as possible.  To do this we encourage you to build up your time at the Nursery so that both you and your child are happy to leave each other.  We invite both you and your child to spend some time with us, you can see how we operate and it gives you the opportunity to chat to the staff.  This can be arranged at times to suit yourselves.

 

Parents

The Nursery operates an open door policy and actively encourage you to become involved in nursery life.  You are welcome to come in at any time.  As well as filling in a diary for the under 3s, we hold parents evenings, fetes, and send out a newsletter to keep you up to date with your child and their life at nursery.

 

Behaviour Management

The Nursery has a policy on behaviour management, which you are encouraged to read.  However, we aim to deal with this through positive role models, sensitivity, distraction and intervention before the incident if possible.  Any other strategies will be discussed between staff and parents if need be.

 

Complaints Procedure

Parents wishing to make a suggestion or report a concern are asked to inform the Manager or Director, where in most incidences the problem can be rectified.  If you are not satisfied with this you may write to OFSTED Early Years, Midlands Regional Centre, Building C, Cumberland Place, Park Row, Nottingham, NG1 7ZS, or telephone 08456 404040.

 

If there are any further areas you would like to know about please contact the Manager.

 

The Manager reserves the right to remove a child from Nursery for any breach of the terms and conditions.

 

 

 

Manager and Director Miss Rosamond Young

 

Director   Mrs Hayley Painter